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TRAVEL TIPS
Trip Planning
Although not always possible, it is best to book your trip a minimum of 3-4 weeks prior to departure to ensure we get the best possible airfares and hotel space availability.
Please note that non-emergency travel requests can require a minimum of 48hrs to process.
Traveller Profile
Please ensure you have an up-to-date profile in our records, including current home phone number or any name changes (we use this profile to book flights, cars & hotels, including seating preference & any special requirements).
If you currently do not have a profile, please stop by the Travel Office (2nd Floor South - SR01/SR02) to fill out a form or we can fax or email you a copy if located outside of CFPSA HQ.
New Airline Guidelines
Due to stringent airline rules, please ensure that we have the full LEGAL spelling of your name (including any middle names LISTED) on the valid photo ID you will be using at airport check in (name spelling on ticket & ID must exactly match)**You can otherwise be denied boarding!**
Flights
Please ensure to check in for domestic (within Canada) & Trans-border (Continental USA) flights a minimum of 90 minutes prior to flight departure time.
For International flights, please ensure to check in for your first flight 3 hours prior to departure.
Please note that when traveling on a direct non-stop flight to the USA from a major Canadian airport, you will pre-clear US Customs in Canada prior to departure so give yourself ample time.
Please note that all economy airline tickets are non-refundable once booked, and any changes will be subject to a change fee plus any additional increase in fare.
As most economy fare types DO NOT allow pre-advanced seat selection, please ensure to check in early to get your preferred choice of seating (seating is administered on a first come first serve basis).
Car Rentals
Pease ensure to check the condition of your rental vehicle (inside & out) PRIOR to signing.
If you notice any damage, scratches or something that is missing, ensure that it is properly documented by the rental dealership before taking possession.
Please note that your corporate AMEX card will cover the CDW insurance coverage on the rental vehicle.
Hotels
CFPSA Travel Office guarantees hotel rooms for late arrival by credit card at all times.
As most hotels have a 24hrs day before arrival cancellation policy, please ensure to call us immediately to avoid no-show credit card charges if your itinerary is to change.
If you must call the hotel directly (ie after hours, etc) please ensure to get the person’s name & cancellation number and advise us accordingly so the details can be noted on your personal travel file.
