CFPSA Annual Report 2003-2004

• Chief of the Defence Staff
  • Agency Profile
  • Our Divisions
  • Human Resources
  • Finance and Informatics
  • Internal Audit and Review
  • NPP Sponsorship and Donation Program
  • CFN National Advertising Program
  • Human Rights and Harassment Prevention
  • Support to those who served in 2003/2004
• President and Chief Executive Officer
• Introduction
• Services to Serving members
  • CANEX offers What You Need
  • SISIP Financial Services
  • Work/Life balance
  • National and International Sports
  • Physical Fitness
  • CFPSA Training Centre
  • Human Performance Reasearch and Development
  • Health Promotion
  • Messes
  • Support to those who served in 2003/2004
  • PSP: Looking ahead
• Services to Deployed Members
  • Your home away from home
  • Mission Information Line
  • Financial matters
  • Deployed Operations
  • Support to deployed members in 2003/2004
• Services to Families
  • Military Family Services Program
  • Youth Program
  • Mission Information Line
  • Don't Forget the Fun
  • Volunteers
  • Employment of Family Members
  • SISIP FS
  • CANEX
  • Support to families in 2003/2004:
  • Families: Looking Ahead
• Services to Retired/Former Members
  • Retirement Planning at any Age
  • Support to Retired/Former Members in 2003/2004
• NPP Committees
• NPP Board of Directors
• Financial Overview and Highlights
  • CFPSA Financial Overview
  • Base/Wing Funds
  • Officers Messes
  • Warrant Officers and Sergeants Messes
  • Junior Ranks Messes
  • Combined and All Ranks Messes
• Acronyms

PREVIOUS REPORTS

• 2004/2005
• 2003/2004
• 2002/2003
• 2001/2002
• 2000/2001 (.pdf, 2.97Mb)
• 1999/2000 (.pdf, 758Kb)
• 1998/1999 (.pdf, 6.90Mb)

While CFPSA was founded in 1996, morale and welfare support to CF members has existed since 1872. Volunteer organizations such as the YMCA, Salvation Army, Knights of Columbus, Red Cross and the CF itself provided morale and welfare programs, which contributed to the operational readiness and effectiveness of the CF.

During the mid 1990s, the socio-economic climate produced a number of challenges that affected the content, quality and delivery of the Canadian Forces Personnel Support Programs. These challenges included government restraint, CF/DND (Department of National Defence) restructuring and lifestyle changes. In 1994, the CF leadership developed a strategic plan to re-engineer morale and welfare programs – in essence, to standardize the quality of the programs and to re-invigorate their use among the military community.

In 1996, the CDS established the Canadian Forces Personnel Support Agency (CFPSA). CFPSA was created to assist the CDS in carrying out the statutory duties and responsibilities as set out in the CFPSA mission statement. Although the term “agency” is used in our title, CFPSA is an integral part of the CF under the stewardship of the CDS.

This umbrella Agency streamlined services through a centralized operational oversight Board of Directors and transposed some military positions to civilian NPF positions, while integrating other operational responsibilities under one roof (e.g. HR, Accounting, IM/IT, etc). It also integrated CANEX and SISIP Financial Services (SISIP FS) as part of its jurisdiction.