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PRESIDENT AND CHIEF EXECUTIVE OFFICER
 John F. Geci
President and Chief Executive Officer |
Since 1996, the Canadian Forces Personnel Support Agency (CFPSA) has touched the lives of Canadian Forces (CF) members and their families, delivering morale and welfare services, programs and activities to them at every stage of their career. Over these years, the CFPSA has built on the strong foundation that NPP/NPF (Non-Public Funds) has given it by responding to the ever-changing needs of its clients.
Equally, over the last few years, we have been developing the corporate philosophy that ‘people matter’, that we must grow ideas, and enhance value while we strive for excellence and customer focus.
This past year has seen the Agency and the world of NPF evolve further. Internally, we’ve made great strides in the areas of Human Rights and Employment Equity, while stringently adhering to business plans. In the fall of 2003, the Employment Equity self-identification survey was conducted, achieving more than 85 per cent returns.
CFPSA embraces the value of diversity and of fair and equitable treatment of all its employees, and we recognize that our job is not yet done in that area. To that end, the next and most significant step in the process is the completion of an Employment Systems Review (ESR). The ESR must examine all the (formal and informal) employment systems mentioned in the Employment Equity regulations including, among others, recruitment, hiring and retention.
Financially, the Agency has also seen great returns, resulting in significant contribution to Base and Wing Funds, further enhancing existing programs and ultimately better “Serving Those Who Serve.”
Extensive consultation and preparation has also resulted in CFPSA’s next five-year Strategic Plan (March 2004). It charts a prudent yet evolutionary course, including the development of better tools and procedures to survey authorized patrons and ensure that the nature and quality of programs, services, and activities meet the needs of our CF members/clients.
This data, in conjunction with internally developed risk analysis and performance measures, was also compared to industry benchmarks to ensure CF military personnel and their families receive enhanced value for the public and non-public dollars spent.
Finally, the success of the Agency and its more than 5,800 Non-Public Fund employees is largely due to the partnership between the leadership of the CF, Base and Wing Commanders and members of our committed NPF team. As well, I sincerely thank and appreciate the dedication and direction of the NPP Board of Directors, including its Chairman, the CDS, in outlining the future direction and in supporting our initiatives.
It is only by working together that we can be truly meet our potential as NPF employees and better serve our members/clients, the Canadian Forces (CF) members, both Regular and Reserve force, and their families. Teamwork is not simply a buzzword: it's a common goal for us all to achieve. As Henry Ford once said, “Coming together is a beginning; keeping together is progress; and working together is success.”
Ultimately, none of this would be possible without the teamwork and professionalism of all NPF employees, Senior Executives and Directors, who clearly embrace our motto of Serving Those Who Serve.
John F. Geci
President and Chief Executive Officer
CFPSA