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Through the MIL, family members are really only a phone call away. Often when members are deployed, there can be some uncertainties. The MIL is a tollfree, bilingual telephone service provided by PSP for families of CF members serving in an operational role outside of Canada.
The line provides callers from around the world with timely and accurate reports on situations where deployed personnel are serving. Line staff can relay important messages to deployed members in-theatre of operations, provide reassurance, support and referral to other resources if required. The line is accessible 24 hours a day, and trained staff are available to take calls during Eastern Standard Time business hours.