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It was a busy year for Deployed Operations with in-theatre personnel support services experiencing tremendous growth. Approximately 70 CFPSA personnel are deployed and serving with Operation PALLADIUM (Bosnia-Herzegovina) and Operation ATHENA (Afghanistan). In mid-March, CFPSA also signed on to support Operation HALO (Haiti).
In 2003/2004, CFPSA recruited and trained approximately 170 civilian staff members who administer a number of programs and services including retail operations, Home Leave Travel Assistance (HLTA), R&R, sports, fitness, recreational activities, distribution account holders for welfare equipment, barbers, financial support and other amenities.
Op SANTA CLAUS was a huge success again, with more than 4,000 Christmas gift packages delivered to deployed forces overseas. CANEX and SISIP FS contributed approximately $40,000 to this program. In addition, a total of six CF Show Tours took place in 2003/2004 with audience participation at more than 7,000.
In 2003/2004 CANEX introduced its WYN (What You Need) on-line retail service for military and civilian personnel deployed outside Canada. By using this new service, personnel can purchase a wide variety of items for themselves in-theatre or for loved ones at home.





