• Grocery and retail stores
• Financial planning
• National and International sports programs
• Health Promotion
• Mission Information Line
• Employment opportunities

Sample services which benefit all our clients:

• Web site
• Client-focus and sharing of best practices (through audits and reviews)
• Customer service training
• Corporate sponsorship/national advertising which supports various programs
• Accounting for the NPF system
• CFCF loans which support base funds/messes
• Consolidated Insurance program to protect NPF resources

This document reaffirms our guiding principle – to be customer driven. As such, we have organized this year’s information by our client groups. We hope that in doing so our clients are able to see themselves in the services, programs and activities we provide and can readily find those of greatest use.

In an effort to minimize repetition, our description of programs and services may not be all-inclusive. For detailed information on CFPSA, we invite and encourage readers to visit our web site at www.cfpsa.com. There you will find an electronic version of this report with embedded links to more detailed information.

Consider this publication as an account of how our 5,800 CFPSA/NPF (Non-Public Fund) employees across Canada and beyond have pushed the envelope, adding value in Serving Those Who Serve. Together we are building an Agency able to respond to the changing needs of our clients. Through our divisions, CFPSA touches the lives of thousands of people each year. The following pages will tell you how.