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Families
Modern day families face many challenges, and military families are no exception.

Sample services CFPSA offers to families:

  • Sports and recreation programs
  • Employment opportunities
  • Life and disability insurance
  • Financial planning and education
  • CFPAF
  • Grocery and retail stores
  • Personal Insurance Plan
  • Food services/concessions
  • Home oil heating program

In partnership with MFRCs:

  • Programs for youth and children
  • Crisis Prevention and Intervention
  • Volunteer Development and Involvement
  • Information and Referral
  • Deployment Support
  • Second Language Training
  • Mission Information Line (MIL)


At CFPSA, we understand that sometimes families need support. Given the added pressure of deployments and postings, CFPSA is there to meet the special needs of military families - because families matter, too.

Military Family Services Program

CFPSA, through PSP, oversees the policy and general direction of the Military Family Services Program (MFSP). We work in concert with all Canadian Military Family Resource Centres (C/MFRCs), which are located at most CF locations. The C/MFRCs in turn, report to their independent Boards of Directors, deliver key programs and services through professional staff and volunteers. There are 800 employees and 2,000 volunteers serving in 43 C/MFRCs across Canada, Europe and the U.S.

Youth program

Being between 12 and 18 years old is a difficult time for any young adult. Add to that the unique pressures of a military lifestyle and special needs arise. CFPSA (PSP) recognizes the benefits of designing a program to meet the unique needs of military youth and has taken steps in this direction.

The Youth program, a partnership of CFPSA divisions and C/MFRCs, builds on existing military and community resources to provide a more integrated and seamless approach to the delivery of youth programs and services in CF communities.

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Mission Information Line: 1-800-866-4546

Where are my loved ones and what are they doing? It’s a simple question most of us can answer, but when a family member is deployed, there can be some uncertainties. The Mission Information Line is a toll-free, bilingual telephone service provided by PSP for families of CF members serving in an operational role outside of Canada.

The line provides callers from around the world with timely and accurate reports on situations where deployed personnel are serving. Line staff can provide reassurance, support and referral to other resources if required. The line is accessible 24 hours a day, and trained staff are available to take calls during Eastern Standard Time business hours.

Don't forget the fun

The CFPSA assists PSP/NPF Recreation staff at every base and wing offering innovative activities that meet the needs of CF members and their families. These activities include shinny hockey, family swims, judo, scuba diving, theatre, golf and curling. Each base offers different activities according to its demographics, and all are designed to promote and enhance the family leisure experience. From 14 Wing Greenwood's Cycling Club, to Boy Scouts and Girl Guides at CFB Borden, there's something for everyone.

Employment of Family members

Family members represent approximately 45 per cent of CFPSA/NPF workforce - that's over 2,000 positions out of 5,800 annually. Through Employee Relationship Management (ERM), we are committed to developing programs, policies and practices that will make the CFPSA/NPF an "employer of choice" for the CF Community. That means developing a culture that values its people and fosters career growth, innovation and taking measured risks.

SISIP Financial Services

Families can benefit from many SISIP programs. Financial education programs are designed to help CF members and their families acquire the tools to incorporate financial health principles into their daily decisions. This will enable them to become financially independent and allow them to enjoy a healthier financial future.

Part of that future may include having children and being a student can be expensive. Through CFPAF’s Education Assistance Loan Program, SISIP Financial Services offers affordable loans at low interest rates to help with the cost of post-secondary education.

CANEX

In today’s world every dollar counts. That’s why CANEX offers military families guaranteed low prices and many value added programs. And when families shop at CANEX, they are investing in their own military community. From Base Scout and Guide programs, to libraries and pools, a portion of CANEX profits help support programs, services and activities for the military family.

Support to families in 2002/2003:

  • 14,963 hours of emergency childcare service was provided from April 2002 to March 2003. That’s a seven per cent increase from the previous year.
  • In March 2002 alone, a whopping 9,338 calls were received on the MIL.
  • The Canadian Forces Personal Assistance Fund (CFPAF) provided assistance to approximately 4,850 CF members including $1.6 million in Distress Loans and Grants, $1.6 million in Education Loans, and $8.4 million in Self-Improvement Loans.

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