Sample services CFPSA offers to deployed members:

• Military Family Services Program
• Mission Information Line (MIL)
• Show Tours
• Amenities (newspapers, magazines, movies)
• Canadian Forces Radio and Television (CFRT)
• Op Santa Claus
• Home Leave Travel Assistance (HLTA) program
• Retail outlets
• Financial planning and support programs

SERVING DEPLOYED MEMBERS

Away from family and friends, CF members often miss the comforts of home and it becomes increasingly important to have various kinds of support.

Your home away from home

A number of CFPSA services are designed and delivered specifically to meet the needs of deployed members. These “home-away-from-home” services are available to CF personnel deployed abroad, at sea, or in remote areas of Canada. Deployed members often refer to show tours as one “highlight” of their tour, contributing tremendously to improving morale.

CFPSA (PSP) provides day-to-day slices of home via newspapers, magazines, movies, books, and through Canadian Forces Radio and Television (CFRT) with 24/7 live Canadian satellite television and radio.

Deployment support is also offered through Operation Santa Claus where thousands of holiday gift packages are assembled each year and delivered to deployed serving members. In addition, CFPSA (PSP) provides funds to those deployed for the well-earned and greatly appreciated Rest and Recreation (R&R) programs.

Mission Information Line 1-800-866-4546

The Mission Information Line (MIL) provides deployed members with peace of mind knowing that their families have access to information ranging from operational updates and messages from the CDS, to what's happening with the latest show tour.

Financial matters

CFPSA recognizes how family and financial concerns can weigh heavy on anyone's mind — especially when family members are miles away. That's why the services offered to deployed personnel address many.aspects of deployed members' lives, including personal finances.

When financial matters are in order, when families are taken care of, when physical, mental and emotional needs are addressed, the military member is in a better position to focus and contribute to operational effectiveness.

Bosnia-Herzegovina

In-theatre personnel support services are also provided to deployed personnel in Task Force Bosnia-Herzegovina. In 2002/2003, CFPSA recruited and trained 70 civilian staff members who administer a number of programs and services including CANEX retail operations, Home Leave Travel Assistance (HLTA), R&R, sports, fitness, recreational activities, and other amenities. These CFPSA/NPF personnel act as "stress busters" to the in-theatre personnel and allow them to focus on military activities.

Arabian Gulf

In 2002/2003, CFPSA added Op Apollo to its CFRT audience including HMCS Ships, Persian Gulf locations and Kandahar, Afghanistan. CFPSA also contributed to morale and welfare by providing Show Tours to those serving in the Gulf.

Support to deployed members in 2002/2003:

• As of May 2002, CFRT service is available for HMCS Ships deployed during Op Apollo in the Arabian Gulf.
• In the calendar year 2002 alone, 2,908 boxes were delivered during Op Santa Claus with SISIP Financial Services and CANEX contributing some $40,000 to this program.
• In 2002/2003, seven CF show tours entertained audiences totalling more than 10,000.

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