With a mandate to provide review, internal audit, and consulting services in support of Non-Public Property (NPP) operations, the Internal Audit and Review (IAR) Division team is committed to offering the best possible advice and assistance to our clients at all Canadian Forces (CF) locations.

This year was both productive and successful for the Internal Audit and Review Division. Performance goals were met, and in many instances exceeded, within budget parameters. This achievement occurred despite both fluctuations in staffing and relocation.

AUDIT AND REVIEW ACTIVITY

During fiscal year 2001/02, the IAR division was involved in 79 audit and review engagements, an approximate 40 per cent increase from last year. As indicated in the following chart, the division’s auditors worked with managers throughout most NPP areas of operation.

Much of what the Internal Audit and Review Division does stems from the operational level where managers—faced with the day to day challenges of accomplishing their business objectives—request the services of the division. Through a collaborative arrangement between the client and the division, auditors and line managers work closely to ensure that the best possible level of service is delivered to all clients at all levels.

MAKING A DIFFERENCE WHERE IT COUNTS

Recently, the attention paid to the issue of governance by NPP management at various levels has increased. The Internal Audit and Review Division has facilitated this process by both providing input for business plans and constitutions, and acting as an information conduit between the various units who embarked on this endeavour. The more effective the operation, the greater the potential for the division to deliver services benefiting Canadian Forces members.

Furthermore, while focused on an area that may impact the lives of our military members and their families, the division concluded a three-year review of all Military Family Resource Centres (MFRCs), as well as overall service delivery within the Military Family Services Program (MFSP). In fact, the significance of the division’s observations in these areas contributed largely to the work currently underway with the Family Services Working Group, a group responsible for completing the impact assessment of a departmental review of the MFSP.

PROUD TO SERVE

The Internal Audit and Review Division auditors are proud to contribute to the fulfillment of the CFPSA mission. We do not view the CFPSA motto—"Serving Those Who Serve"— as a mere catch phrase; rather, we embrace it as a raison d’être, and believe that by working together we can make a difference.

Terry Payan
Vice-President Internal Audit & Review