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CHAPTER 51 PURCHASES - CANEX RETAIL OUTLETS AND CENTRAL BILLING

INTRODUCTION


1.   The CANEX Purchase Order (form DND 1353) shall be used
     for all purchases by retail stores and other CANEX outlets
     for departments on retail accountability and for warehouses.
     All other CANEX outlets shall use form CF 601 Purchase Order
     and Receipt to order and control merchandise. Central
     purchases (those which are made by CANEX HQ on behalf of
     base/station outlets) are recorded on CANEX form 2293-XXXX,
     HQ Distribution Purchase Order.


2.   The usage and distribution of forms CF 601 shall be as
     outlined in Chapter 21.


3.   Forms DND 1353 and CF 601 are accountable documents and
     must therefore be controlled in accordance with Chapter 6.


4.   The HQ Distribution Purchase Order (DPO) shall be
     controlled in accordance with the CANEX Policy and
     Procedures Manual, Merchandising 607.


ORDERING MERCHANDISE


5.   The department supervisor will comply to stock control
     requirements as directed in the CANEX Policy and Procedures
     Manual, Merchandising 605 and 606. Where stock levels
     indicate a requirement for additional merchandise, the
     Purchasing Clerk will take action as follows:

     a.   Prepare a PO listing all the required information
          such as supplier, terms, date originated, shipping
          instructions, items and quantity ordered, cost and
          sell price, and any special instructions;

     b.   If the supplier offers a cash discount for prompt
          payment or offers dated terms, attach either a red
          discount or green dated invoice tag to the PO. It
          is important that POs with special terms be
          clearly identified for special action apart from
          the routine document stream. These special terms
          include discounts for prompt or early payment and
          single or multiple payments over a specified
          period of time. Identification of POs with these
          special terms is done by affixing a coloured tag
          to the PO thereby immediately alerting each person
          during the processing and payment steps to the
          requirement for special action;

                                 NOTE

          Coloured tags denote purchase and payment terms as
          follows:

          (1)   Red - discount available if payment is made
                by a specified date; and

          (2)   Green - extended terms - payment deferred
                until a specific date or payments made by
                instalments.

     c.    Total the PO at selling price and enter the totals
           and the PO number on the Open-to-Buy portion of
           the white copy of the PO;

     d.    Enter date originated, supplier, and department
           number against PO number in PO control register
           (Annex A); and

     e.    Pass completed POs to the manager.


6.   The manager will then:

     a.    Review the PO for accuracy, markup, and quantity
           ordered;

     b.    Adjust the quantities ordered if required. Ensure
           changes at retail are noted on the white copy of
           the PO;

     c.    Enter the cancellation date for the order on the
           PO;

     d.    Tear off the right hand strip "Open-to-Buy" (OTB)
           of the white PO copy and record retail totals in
           the Open to Receive Register, as directed in the
           CANEX Policy and Procedures Manual, Operations
           419; and

     e.    Sign the PO and pass it to the Purchasing
           Clerk/Stock Control Clerk.


7.   The Purchasing/Stock Control clerk will then separate
     and distribute the PO as follows:

     a.    Copy No. 1 (white) is sent to supplier; and

     b.    Pass the other copies to the Receiving Section for
           filing in the Open Order File. Ensure that red
           discount or green dated tags are attached to these
           copies.

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ORDERING NEW MERCHANDISE


8.   The department supervisor or Purchasing clerk will:

     a.    Prepare a PO, listing all the required information
           such as supplier, terms, date originated, shipping
           instructions, items and quantity ordered, cost
           price only, and any special instructions;


                                 NOTE

           CANEX has standardized their supplier order forms
           for various departments. The order form is
           organized by department and includes item
           descriptions and the cost prices and retail
           prices. The total cost and retail prices will be
           indicated on the copy of the order form that is
           subsequently processed with the purchase order and
           the invoice, through the invoice register and the
           RAR. Instead of transcribing all the information
           on the order form to the purchase order, only the
           totals shall be carried forward to the purchase
           order. The purchase order shall be annotated with
           the words "as per attached". A copy of the order
           form with retail values will be attached to the
           purchase order and verified as per normal by the
           NPFAO prior to posting.

     b.    Establish the markup in accordance with the CANEX
           Policy and Procedures Manual, Merchandising 602,
           and insert the unit selling price on the PO;

     c.    If the supplier offers a cash discount for prompt
           payment or offers dated terms, attach a red
           discount or a green dated invoice tag to the PO;

     d.    Total the PO at selling price and enter the totals
           and the PO number on the Open-to-Buy portion of
           the white copy of the PO;

     e.    Enter the date originated and the supplier and
           department number against the PO number in PO
           control register; and

     f.    Pass the completed PO to the store manager.


9.   The store manager will then:

     a.    Review the PO for accuracy;

     b.    Enter the cancellation date for the order on the
           PO;

     c.    Tear off the right hand "Open-to-Buy" strip of the
           white copy and record the totals in the Open to
           Receive Register; and

     d.    Sign the PO and pass to Purchasing Clerk/Stock
           Control Clerk.


10.   The Purchasing/Stock Control clerk will action the PO
      in accordance with para 7.

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RECEIVING


11.   The receiving supervisor will:

     a.    Receive all 3 copies of the PO from Stock Control
           Clerk (with carbon intact);

     b.    place the PO on the Open File in alphabetical
           order by supplier for each department;

     c.    Receive the merchandise from the carrier;

     d.    Count the number of pieces and check for visible
           damage;

     e.    Sign the delivery slip annotating any damage or
           shortage, obtain the driver's signature acknow-
           ledging damage or shortage as the case may be and
           complete a Loss and Damage Claim Form as directed
           in the CANEX Policy and Procedures Manual,
           Operations 404;

     f.    Stamp or annotate the delivery slip "subject to
           concealed damage";

     g.    Obtain the applicable PO from the Open Order File;

     h.    From the detail on the way bill/delivery slip,
           complete the information in the Report of Goods
           Received (RGR) and assign an RGR number to the
           shipment, and then enter this number on the way
           bill/delivery slip and PO (all 3 copies);

     j.    If the shipment is received:

           (1)   Collect (FOB supplier), forward the way bill/
                 delivery slip to Purchasing clerk for payment
                 with the sales/department indicated on way
                 bill,

           (2)   Collect (FOB supplier) but the carrier
                 insists on cash payment at the time of
                 delivery, payment may be made from petty cash
                 with receipt for payment being obtained from
                 carrier's driver. This practice however
                 should be strongly discouraged in favour of
                 that outlined in para j(1), and

           (3)   Prepaid, attach the way bill/delivery slip to
                 the PO;

     k.    Complete the shipment information block of the PO
           (all 3 copies);

     m.    Check the merchandise by physical count and enter
           the quantity actually received (regardless of
           condition) on all 3 copies of the PO;

     n.    Inspect the merchandise for damage and advise the
           department manager of any damage noted. After
           determining the extent of damage, recovery should
           be made either by replacement of goods by the
           supplier, return of goods to the supplier for full
           credit or, if only partial loss is incurred, a
           credit from the supplier or carrier to offset the
           markdown required. Recovery as outlined must be
           actioned by a "Request for Credit" form as
           detailed in Chapter 24, with a damage claim
           attached as required;

     p.    Prepare price tags as per the PO indicating
           selling price, department number, date code, RGR
           number and such other information required by the
           manager;

     q.    Affix the price tags on the merchandise;

     r.    Repack the merchandise (if required) for immediate
           delivery to the sales floor unless scheduled for
           future sales promotions;

     s.    Deliver the merchandise to Sales Floor accompanied
           by the pink copy of the PO;

     t.    If order is complete destroy the gold copy;

     u.    If order is incomplete, indicating authorized back
           orders:

           (1)   Return the gold copy of the PO to the Open
                 Order File alphabetically by supplier,

           (2)   On receipt of the back order, obtain from the
                 Open Order File the applicable gold copy of
                 the PO,

           (3)   Originate another PO,

           (4)   If the order is now complete destroy the gold
                 copy of the original PO,

           (5)   If the order is still not complete repeat
                 steps (1), (2), and (3) for further back
                 orders, and

           (6)   Repeat steps c. to t. inclusive, and

     v.    Forward the yellow copy of the PO to the invoice
           clerk for matching with the suppliers invoice.

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                                 NOTE

           If the PO has a red discount tag attached,
           immediately perform task h. and forward the
           completed pink copies of the PO with the red
           discount tag attached to the invoice clerk for
           immediate processing.


RECEIVING MERCHANDISE ON THE SALES FLOOR


12.   The department supervisor will:

     a.    Receive the pink copy of PO with merchandise from
           the Receiving Section;

     b.    Immediately check the merchandise received against
           the pink copy of the PO for:

           (1)   The quantity received,

           (2)   The price on the article is in agreement with
                 the price on the pink copy of the PO, and

           (3)   The department number on the price ticket is
                 identical to the department number indicated
                 on the pink copy of the PO,

     c.    Advise the manager of any discrepancy;

     d.    Sign the appropriate receipt block on the pink
           copy of the PO;

     e.    Annotate the Basic Stock Control Sheet as directed
           in the CANEX Policy and Procedures Manual,
           Merchandising 605; and

     f.    Pass the pink copy of the PO to the
           Purchasing/Stock Control Clerk.


13.   The Purchasing/Stock Control Clerk will file the pink
      PO copy, preferably by department, alphabetically by
      supplier for record purposes.


PROCESSING OF YELLOW COPY OF PURCHASE ORDERS


14.   The CANEX Invoice Clerk will:

     a.    Receive the yellow copy from the receiving
           section; and

     b.    Enter the date received from the stock room, and
           the RGR number in the purchase order control
           register (Annex A) and search the PO/Invoice
           pending file:

           (1)   If there is no invoice on the pending file,
                 process the PO and delivery/packing slip as
                 merchandise received but not invoiced in
                 accordance with Chapter 21, and

           (2)   If the invoice is on file, take action in
                 accordance with paragraphs 16 and 17.

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CANEX HQ GENERATED ORDERS


15.   CANEX buyers will offer outlets (by way of the Basic
      Stock Control Programs, Seasonal Commitment Programs,
      National Flyer Programs, V.S.S. Offerings, Margin Maker
      Deals, etc.) merchandise that can be ordered. Outlet
      managers respond to these offerings by indicating on the
      appropriate order documents the quantities required. The
      CANEX buyer then places a CANEX HQ Distribution Purchase
      Order with the supplier for shipment of merchandise to the
      outlets. The CANEX HQ Distribution Purchase Order shall be
      processed in accordance with CANEX Policy and Procedures
      Manual, Merchandising 607.


PROCESSING OF INVOICES


16.   Upon receipt of the invoice, the CANEX Invoice Clerk
      will:

     a.    Date stamp the invoice;

     b.    Check payment terms and attach special terms tag
           if applicable;

     c.    Check for trade discounts (deducted from invoice),
           delivery terms, etc;

     d.    Search the "PO/Invoice Pending File" for the
           applicable PO:

           (1)   If there is no PO (yellow copy) on the
                 pending file, file the invoice in the "PO and
                 Invoice Pending File" to await receipt of the
                 PO from the receiving section, or if the PO
                 has been processed as merchandise received
                 but not invoiced, process the invoice in
                 accordance with Chapter 21, and

                                 NOTE

           Should the invoice indicate a cash discount and no
           yellow copy of the PO is on file, hasten the
           receiving section for the receipted PO.

           (2)   If the PO is on file, continue the processing
                 action as outlined in paras 16 and 17.

     e.    Check the quantity received and the cost on the
           yellow copy of the PO against the invoice and if a
           discrepancy exists, immediately forward the PO
           copies and the supplier's invoice to the manager
           for investigation. After determining the reasons
           for the discrepancies, the following action shall
           be taken:

           (1)   Price Discrepancy

     (a)   When the invoice price is determined to be
           correct, the PO copies shall be changed at cost
           and the new sell price established and noted on
           the PO. Note that this will lead to a requirement
           to re-ticket merchandise and process mark-downs or
           mark-ups for merchandise sold at the incorrect
           price and/or merchandise which existed prior to
           this delivery.

     (b)   When the PO price is determined to be correct, a
           "Request for Credit" form shall be raised and
           actioned as per Chapter 24.

           (2)   Quantity Discrepancy

     (a)   When the invoice quantity is determined to be
           correct, all copies of the PO shall be amended. No
           other adjustments are required.

                 (b)
                 When the PO quantity is determined to be
                 correct a "Request for Credit" form shall be
                 raised and actioned as per Chapter 24.

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     f.    Extend the cost and selling columns of the
           merchandise received and total the PO;

     g.    Check the yellow copy of the PO for the correct
           mark-up, department number, and terms;

     h.    Obtain approval for payment from the appropriate
           authority;

     j.    Enter all details on the Invoice Register; and

     k.    Enter the supplier's invoice number and the date
           entered on Invoice Register in the PO Control
           Register (Annex A).


17.   At the end of each day, the clerk shall complete the
      Invoice Register and submit it with the invoices and
      supporting POs to the NPFAO under cover of the weekly RAR.



CENTRAL BILLING


18.   CANEX HQ has made arrangements with certain suppliers
      to have merchandise orders invoiced and paid centrally. The
      purpose of this program is to obtain more favourable pricing
      from the various suppliers.


19.   Central billing invoice procedures at CANEX HQ are as
      follows:

     a.    The supplier forwards an invoice to CANEX HQ for
           the merchandise shipped to the bases/stations;

     b.    CANEX HQ issues payment to the supplier and debits
           the base/station customer account;

     c.    A copy of the invoice is stamped with the CANEX HQ
           stamp, and the amount to be paid by the
           base/station is annotated on the invoice; and

     d.    A copy of the invoice is forwarded to the
           base/station.


20.   Central billing invoice procedures to be followed at
      the base/station are as follows:

     a.    Upon receipt of the stamped copy of the invoice,
           the CANEX manager shall process the invoice for
           payment to CANEX HQ immediately, even if
           merchandise is damaged, short-shipped or the
           shipment has not been received;

     b.    When the merchandise is received prior to receipt
           of the invoice, the procedures detailed at Chapter
           21 for merchandise received but not invoiced are
           to be followed; and

     c.    The NPFAO shall make central billing payments to
           CANEX HQ via a transfer voucher in the format
           shown at Annex B.

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21.   Request for Credit and credit note procedures are
      summarized as follows (for detailed information, refer to
      the CANEX Policy and Procedures Manual, Merchandising 612):

     a.    When the invoiced shipment was not received, or
           the merchandise was short-shipped or damaged, the
           CANEX manager shall raise a Request for Credit as
           per normal;

     b.    Depending on the supplier, the CANEX manager will
           forward request for credits directly to the
           supplier or to CANEX HQ;

     c.    The supplier will issue a credit note to CANEX HQ,
           who will deduct the amount from the next payment
           to the supplier, and credit the base/station
           customer account;

     d.    A copy of the credit note with the CANEX HQ stamp
           will be forwarded to the base/station CANEX
           manager, who will process the credit note in the
           normal manner; and

     e.    The NPFAO shall apply the stamped credit note
           against the account Accounts Payable - CANEX HQ
           (central billing); and

     f.    If the credit note has not been received within 45
           days, the outlet manager will send a copy of the
           Request for Credit to CANEX HQ. CANEX HQ will
           verify that a credit note has not been issued and
           stamp the Request for Credit with a "CANEX CREDIT
           ISSUED" stamp. The stamped Request for Credit will
           be returned to the originating outlet who will
           process it as a credit note, through the
           SUIREG/Invoice Register. The NPFAO will deduct the
           amount from the next payment to CANEX HQ.

                                 NOTE

     Only credit notes or Request for Credits stamped with
     the CANEX HQ stamp are to be applied against Accounts
     Payable - CANEX HQ. If credit is deducted from payment
     prior to receipt of the authorized credit note or
     Request for Credit, the TV/cheque will not be processed
     by DNPFS.


FREIGHT


22.   The cost of shipping merchandise from the suppliers
      point of origin to the Base is considered a freight cost and
      shall be charged to "Freight" (by department as applicable)
      which forms part of the "laid-in cost" of the merchandise.


23.   When the supplier ships the merchandise "prepaid",
      there is no individual freight charge as the supplier has
      included the cost of shipping the goods in his invoice
      price.


24.   When the supplier ships the merchandise to the base on
      a "collect" basis, the freight costs are charged to Freight
      and shall be processed under the Direct Payment Control
      Method. Under this system, the freight costs are not
      recognized until the invoice is received and processed
      through the invoice register. The charge from the invoice
      register is to the freight account of the applicable
      department and is shown at cost only as the retail value is
      included in the amount shown on the invoice register when
      the supplier's invoice is processed.


ACTION BY THE NPFAO


25.   Upon receipt of the RAR, Invoice Register and Transfer
      Register, the NPFAO shall:

     a.    Process the RAR and registers in accordance with
           Chapter 25;

     b.    Action accountable documents in accordance with
           Chapter 6;

     c.    Action the invoices complete with POs in
           accordance with Chapter 19; and

     d.    Action forms CF 603 in accordance with Chapter 22.

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